Dark Hour Haunted House is DFW's top-rated haunted house event. Dark Hour’s state of the art lighting and audio systems, in-house production facility, and talented staff of artists and technicians allow us to offer new immersive experiences for each unique production.

The event will take place at Dark Hour, located at 701 Taylor Dr, Plano, TX 75074, off Plano Parkway and Highway 75, near the George Bush turnpike. Click here for detailed directions. 

Dark Hour Haunted House is held indoors in an air-conditioned facility. On busy nights some of our wait line is outside, but the vast majority of our line is also indoors. Since Dark Hour takes place indoors, we are open rain or shine. 

The haunted attraction usually takes 20-30 minutes to walk through. There is a small wait in a themed queue as well. Overall, plan to spend 60-90 minutes at Dark Hour.

VIP experiences take approximately 1hr 30mins. This includes 30 minutes in a private VIP room with scare stations, and two trips through the attraction all while skipping the line.

You will be able to purchase beverages at this event.

Free paved parking is available on site and in surrounding areas.

Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.

Closed toe shoes are strongly recommended. Costumes are welcome, however they must follow these guidelines: NO masks or helmets may be worn. NO oversized costumes, including inflatables or stilts. NO handheld props or costume elements.

While the performers will captivate and engage the audience, the experience does not involve direct interaction with them. You can fully immerse yourself in the performance by observing and enjoying it.

Our monsters will not touch you. Please be respectful and do not touch them. Incidental and unintentional contact may occur, as they do get very close but they will not touch.

Yes! There will be merchandise for sale at the gift shop.

Tickets to Dark Hour Haunted House can be purchased online via our ticketing page or on-site at our box office. All major payment methods are accepted. 

We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can also purchase tickets online via our ticketing page.

No. Printing your ticket is not required to enter Dark Hour Haunted House. You will find your QR code in your purchase confirmation email. Your QR code will be scanned on site at Dark Hour. Admission will not be permitted with your QR code ticket.

If you purchased your ticket online, your ticket can be found in the confirmation email sent to the email address you provided at checkout (don't forget to double-check your spam inbox of your email). If you still cannot find your ticket, please contact us.

This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase.

No refunds are permitted under any circumstances. For more information, you can consult our T&Cs.

No refunds are permitted under any circumstances. For more information, you can consult our T&Cs.

If you would like to book for a large group, please reach out to us at info@darkhourhauntedhouse.com with your preferred attendance date and the size of your group. We will contact you for further details and confirmations.

It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 10 minutes.

Yes. All attendees are required to fill out a waiver before entering the event. A digital waiver link will be delivered with your ticket confirmation, please fill it out before arriving to ensure a smooth and fast check-in.

Unfortunately, no pets are allowed in this event’s location. Service animals are allowed only in the lobbies but not in the show areas. This is for the animal’s safety.

Yes, the event is being held in an accessible venue, ADA compliant with a hallway width of 42” and ramp slope of 1” of rise to 1 ft of length when ramps are needed. We do provide a character escort to make navigating the dark hallways as smooth and yet as terrifying as possible.

Smoking and vaping are not allowed at the venue. Weapons and firearms of any kind are not allowed on property. 

We are happy to confirm that people with visual or hearing impairments will be able to enjoy this experience.

This event will include strobe lights.

This is a walkthrough experience, so there won't be any seating available.

This venue has restrooms, please ask our staff on site for indications.

Unfortunately, photos and videos are not permitted inside the haunted attraction, not even with your mobile phone. However, there are plenty of free photo ops in the pre-show and post-show areas.

We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at info@darkhourhauntedhouse.com

Unfortunately, this venue has no coat check.

All ages are welcome to this experience, although we recommend this experience for ages 10+. Please keep in mind that the space is not accessible for prams/strollers.

Unfortunately, this experience does not include an audio guide.